KICK-EEZ is Dedicated to Customer Satisfaction
We’ve been making the top performing recoil pads on the market since 1985, and we are proud to offer personalized support for anyone needing help selecting any of our products to fit the unique gun and stock combinations that exist on the market today. It is our goal at KICK-EEZ® to respond to each and every question from our customers in a quick, personal and down-to-earth manner.
We Respond to Questions About Recoil Pads
Questions that we receive on our Facebook page and emails that we receive from customers are answered as thoroughly as possible given the information provided. If we every need more information from the customer, or if the explanation is lengthy or complex, we may ask for a customer’s telephone number, or to call our office if it is more convenient for them, so we can talk personally and ask questions that will help both of us come up with the best solution.
During our one-on-one conversation with any customer, we do everything possible to communicate in a straight forward manner that is intended to create a meaningful conversation that in the end comes up with the right solution as well as creating a friendship/relationship with each other. We openly admit that we don’t have all the answers or solutions, but we do believe that by working together with our customers we can usually come up with a solution which in the end, creates goodwill for both of us.
Your Satisfaction is Our Ultimate Goal
Prioritizing customer satisfaction is not something that merely sounds good on paper to all of us at KICK-EEZ, it is our absolute most important goal. Judging from the feedback we receive from our customers (thank you!), we truly believe that we’re hitting the mark! Each and every day we talk with customers who are amazed that not only do we personally answer our emails and telephone calls, but we are willing to spend as much time as needed in an effort to come up with a solution for their unique needs.
The following are just a few examples of the positive comments we receive on a daily basis from our customers:
“I just spent some time speaking with Dave on the phone, and the customer testimonials on your website DO NOT do you justice. It was the best customer service I’ve ever had, bar none. Dave answered all my questions, and made sure to tell me not to hesitate to call back if I thought of anything else. I don’t know how many recoil pads I’ll go through in my life, but I know I’ll come to KICK-EEZ whenever I need one! I’ll place my order as soon as I get my stock measured tonight.” Marco/Normandy Park, WA.
“I just ordered a pad and a spacer from your website. I could’ve bought it for less from other another source but because of the excellent customer service you provided to me so quickly, I was willing to spend a little extra.” James/Wilson, NC
“I’ll be placing another order soon for my club members, thanks for your great service!” Heath/from Canada:
Please remember: if you need assistance of any kind while browsing our website to outfit your gun with any of our world-class KICK-EEZ recoil pads and shooting accessories, don’t hesitate to email, or call us at our Toll Free Telephone Number: (877) 542-5339 and experience for yourself the outstanding customer service we are happy to provide! You can view all of our contact information here.